What an MSP typically includes
A managed service provider (MSP) focuses on keeping business technology productive and available. Typical scope includes help desk support, endpoint and server management, Microsoft 365 administration, network monitoring, patching, backup verification, and vendor coordination.
Many MSPs also offer basic security tooling, but security may not be the primary operating model or evidence trail.
- Help desk and user support
- Endpoint and server management
- Microsoft 365 and cloud administration
- Network monitoring and troubleshooting
- Backup and patch management
What an MSSP adds
A managed security service provider (MSSP) focuses on cybersecurity risk—monitoring, detection, identity protection, email security, vulnerability management, and incident readiness.
An MSSP is accountable for security operations and the documentation that supports audits, customer reviews, and cyber-insurance conversations.
- Security monitoring and alert triage
- Identity and email threat protection
- Vulnerability prioritization
- Incident response coordination
- Compliance and insurance evidence
When integrated delivery makes sense
Splitting IT operations and security across separate vendors often creates gaps—patching decisions, identity changes, and detection coverage may not stay aligned.
Organizations that need reliable operations plus defensible security documentation often benefit from one accountable team that owns both layers.
K.E.T. Networks provides both managed IT and MSSP services for organizations in Snohomish County and Northern King County, Washington.
