Common pricing models
Most MSPs use one or a combination of these models. Ask which applies to your quote.
- Per-user pricing — aligns with Microsoft 365 seats and help desk volume
- Per-device pricing — common when endpoints vary widely
- Monthly minimum — floor for small environments
- Project charges — migrations, network upgrades, office moves
- Onsite charges — when not included in the base plan
- Cybersecurity add-ons — monitoring, SIEM/XDR, compliance evidence
Factors that affect price
Regulated industries, multi-site operations, legacy servers, and cyber-insurance documentation requirements increase scope.
Co-managed IT may cost less than fully managed if internal staff retain part of the workload.
How to compare quotes fairly
Compare scope—not just monthly dollars. One quote may exclude backup testing, security monitoring, or after-hours escalation that another includes.
Request a written scope matrix during discovery. K.E.T. Networks defines scope and responsibilities before agreement.
K.E.T. Networks provides both managed IT and MSSP services for organizations in Snohomish County and Northern King County, Washington.
