Fully managed IT
Fully managed IT replaces or absorbs the traditional MSP function. The provider is accountable for tickets, maintenance windows, monitoring, and documentation.
This model suits organizations without internal IT or those replacing an underperforming vendor.
Co-managed IT
Co-managed IT defines who owns what—internal staff may keep ERP, development, or executive relationships while the MSP carries help desk, patching, security monitoring, and evidence collection.
Clear RACI prevents duplicated work and gaps during incidents.
K.E.T. Networks provides both managed IT and MSSP services for organizations in Snohomish County and Northern King County, Washington.
